Just when things were going well, a competitor launched a similar product at a lower price. Max's team was in trouble; users started leaving. Mr. Wang called: "You need to find your differentiation." Max and Tina met overnight to find a breakthrough.
Max proposed a bold idea: pivot to a niche market. After analysis, Tina agreed. They repositioned the product for a specific user group. The first month after pivoting, users started returning. Mr. Wang messaged: "Well done, you found your path."